Ordering
When placing your order for a Hands Free Car Kit Installation
we will need to take your contact details, the installation
address, vehicle details (including stereo details), we
then agree an installation date and a time slot for you.
Once the installation date is agreed we then take credit
card or debit card details to confirm the booking. Payment
is not taken the day you place your order.
Equipment
If we are supplying the equipment for your Hands Free Car
Kit installation, we may need to send it directly to you
prior to the installation. If this is the case, a delivery
charge of £4.99 will apply and a convenient delivery
time and address will be arranged when you place your order.
Once the equipment is shipped, your credit/debit card will
be charged for your booking.
Payment
We can accept payment by Maestro, Switch, Solo, Visa or
MasterCard. Payment by cheque is accepted but we will be
unable to book the installation until the cheque has cleared.
Company accounts are available at our discretion and usually
require the first order to be paid by credit or debit card.
Where?
We have fully qualified and insured installation engineers
based all over the UK. Your installation can take place
at either your home or workplace providing there is adequate
parking available.
When?
Once you have placed your order, we aim to book your installation
within 3-5 working days.
What Time?
When advising you of your installation date we will give
you a 2 hour time window in which the installer will arrive.
We usually allow between 1 to 2 hours for each installation.
Our installers take extreme care and attention when working
on your vehicle. None of our installations are rushed and
the appropriate time will be spent on each individual vehicle.
Installation
Before starting work on your vehicle, our installer will
confirm the placement of the equipment with you. If you
have any special requirements, please inform the installer
beforehand. Once the installation is complete, our installer
will test the equipment and demonstrate to you how it works.
We recommend that you are present with your mobile phone
for a full test and demonstration.
Stereo Integration
We offer a free stereo muting service on all our installations.
This will automatically mute the stereo when a call is made
or received. Most car kits are supplied with their own speaker;
however, if you require the audio from the car kit to be
routed through you cars stereo speakers then you will require
a Tele-mute Audio Loom.
Please Note:
due to manufacturer limitations, stereo integration and
stereo muting is not available on all vehicles and cannot
be guaranteed.
Warranty
We supply a 12 month warranty with all of our car kit installations.
This covers call out fee, parts and labour as long as the
problem is with the car kit, or installations. |
