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telephone 0845 230 4051 or 01923 200930
(Smartnav RAC Trackstar)

Every day in the UK, thieves attempt to steal around 2,500 cars. Over half of those stolen are never recovered, or are too badly damaged to be returned. If a stolen car is recovered, the estimated average uninsured cost to the owner is £470. If it is not recovered, the cost can be £2,000 or more.

If you have the RAC Trackstar option and your vehicle is stolen, Smartnav can help to locate it by using the Global Positioning System (GPS) within your Smartnav unit. In addition, fitting RAC Trackstar to your vehicle could also reduce your insurance premiums.

If your vehicle is stolen, you must first report the theft to the Police and obtain a crime reference number. Once you have the number, call the Smartnav PA on the dedicated RAC Trackstar phone line. The PA activates the GPS tracking function in your vehicle’s Smartnav unit, which then tells Smartnav the car’s exact location every 20 seconds. Smartnav continuously update the Police with the vehicle’s location to help them recover it.

The service is operational 24 hours a day, 365 days a year.

The RAC Trackstar service has a Thatcham Q class listing, which means that many leading insurance companies recognise the Trackstar option for insurance policies and discounts.

Bedfordshire (Bedford, Dunstable, Luton, Leighton Buzzard, Biggleswade, Sandy) Berkshire (Abingdon, Bracknell, Reading, Maidenhead, Newbury, Windsor, Wokingham) Buckinghamshire (Aylesbury, Milton Keynes, Slough, Buckingham, High Wycombe) Cambridgeshire (Cambridge, Wisbech, Ely, March, Whittlesey, Chatteris, Linton) Cheshire (Chester, Stockport, Birkenhead, Wallasey, Runcorn, Macclesfield, Crewe) Cornwall (Bodmin, Truro, Camborne, Redruth, St. Austell, Falmouth, Penzance, Newquay) Cumberland (Carlisle, Whitehaven, Workington, Penrith, Keswick, Brampton) Derbyshire (Derby, Chesterfield, Ilkeston, Swadlincote, Buxton, Matlock, Ashbourne) Devon (Exeter, Plymouth, Torquay, Paignton, Barnstaple, Tiverton, Newton Abbot, Tavistock) Dorset (Dorchester, Poole, Weymouth, Sherborne, Wimborne Minster, Shaftesbury) Durham (Durham, Sunderland, Stockton-on-Tees, Darlington, Hartlepool, Gateshead, Washington) Essex (Chelmsford, Basildon, Romford, Southend, Colcheter, Harlow, Brentwood, West Ham) Gloucestershire (Gloucester, Bristol, Cheltenham, Stroud, Cirencester, Tewkesbury) Hampshire (Winchester, Southampton, Portsmouth, Bournemouth, Basingstoke, Newport) Herefordshire (Hereford, Ross-on-Wye, Leominster, Ledbury, Bromyard, Kington) Hertfordshire (Watford, Hertford, St. Albans, Hemel Hempstead, Stevenage, Hatfield) Huntingdonshire (Huntingdon Over, Greenwich) Lancashire (Lancaster, Liverpool, Manchester, Preston, Bolton, Warrington, Barrow-in-Furness) Leicestershire (Leicester, Loughborough, Hinckley, Melton Mowbray, Coalville, Lutterworth) Lincolnshire (Lincoln, Grimsby, Scunthorpe, Boston, Grantham, Stamford, Skegness, Louth) Middlesex (City of London, Harrow, Enfield, Staines, Ealing, Potters Bar, Westminster) Norfolk (Norwich, Great Yarmouth, King's Lynn, Dereham, Cromer, Hunstanton) Northamptonshire (Northampton, Peterborough, Corby, Kettering, Wellingborough) Northumberland (Alnwick, Newcastle-upon-Tyne, Morpeth, Hexham, Berwick-upon-Tweed) Nottinghamshire (Nottingham, Mansfield, Worksop, Newark, Retford, Southwell, Oxford, Banbury, Witney, Bicester, Henley-on-Thames, Carterton, Thame) Rutland (Oakham, Uppingham, Cottesmore, Shrewsbury, Telford, Oswestry, Bridgnorth, Whitchurch, Market Drayton, Ludlow) Somerset (Taunton, Bath, Weston-Super-Mare, Yeovil, Bridgwater, Wells, Glastonbury) Staffordshire (Stafford, Stoke-on-Trent, Wolverhampton, Walsall, Cannock, Lichfield) Suffolk (Ipswich, Bury St. Edmunds, Lowestoft, Felixstowe, Sudbury, Haverhill, Bungay) Surrey (Guildford, Croydon, Woking, Sutton, Kingston-on-Thames, Wandsworth, Wimbledon, Brixton) Sussex (Chichester, Brighton, Worthing, Crawley, Hastings, Eastbourne, Bognor Regis, Horsham) Warwickshire (Warwick, Birmingham, Coventry, Nuneaton, Rugby, Solihull, Stratford-upon-Avon) Westmorland (Appleby, Kendal, Windermere, Ambleside, Kirkby Lonsdale) Wiltshire (Trowbridge, Salisbury, Swindon, Chippenham, Devizes, Marlborough, Warminster) Worcestershire (Worcester, Dudley, Kidderminster, Stourbridge, Halesowen, Malvern, Evesham) Yorkshire - North Riding (Northallerton, Middlesbrough, Scarborough, Whitby) East Riding (Beverley, Hull, Bridlington, Driffield, Hornsea, Filey) West Riding (Wakefield, Leeds, Sheffield, Bradford, Halifax, Harrogate, York) Anglesey/Sir Fon (Beaumaris, Holyhead, Llangefni, Amlwch, Menai Bridge) Brecknockshire/Sir Frycheiniog (Brecon, Builth Wells, Hay-on-Wye, Talgarth, Llanwrtwd Wells) Caernarfonshire/Sir Gaernarfon (Caernarfon, Bangor, Llandudno, Conwy, Pwllheli, Porthmadog) Carmarthenshire/Sir Gaerfyrddin (Carmarthen, Llanelli, Ammanford, Llandovery, Kidwelly, St. Clears) Cardiganshire/Ceredigion (Cardigan, Aberystwyth, Lampeter, New Quay, Tregaron) Denbighshire/Sir Ddinbych (Denbigh, Wrexham, Ruthin, Abergele, Llangollen) Flintshire/Sir Fflint (Mold, Flint, Rhyl, Prestatyn, Connah's Quay, Holywell, Buckley, St. Asaph) Glamorgan/Morgannwg (Cardiff, Swansea, Merthyr Tydfil, Barry, Caerphilly, Bridgend, Neath, Pontypridd) Merioneth/Meirionnydd (Dolgellau, Bala, Tywyn, Blaenau Ffestiniog, Barmouth, Harlech) Monmouthshire/Sir Fynwy (Monmouth, Newport, Blackwood, Cwmbran, Abergavenny, Chepstow, Tredegar) Montgomeryshire/Sir Drefaldwyn (Montgomery, Newtown, Welshpool, Machynlleth, Llanidloes) Pembrokeshire/Sir Benfro (Pembroke, Milford Haven, Haverfordwest, Fishguard, Tenby, St. David's) Radnorshire/Sir Faesyfed (Presteigne, Llandrindod Wells, Knighton, Rhayader, New Radnor) Aberdeenshire (Aberdeen, Peterhead, Fraserburgh, Erurie, Huntley, Ellon, Turriff) Angus/Forfarshire (Forfar, Dundee, Arbroath, Brechin, Montrose, Carnoustie, Kirriemuir) Argyllshire (Inveraray, Oban, Dunoon, Campbeltown, Lochgilphead, Tobermory) Ayrshire (Ayr, Kilmarnock, Irvine, Saltcoats, Kilwinning, Largs, Troon, Maplin, Cumnock) Banffshire (Banff, Buckie, Keith, Macduff, Portsoy, Dufftown) Berwickshire (Greenlaw, Duns, Eyemouth, Lauder, Coldstream) Buteshire (Rothesay, Millport, Brodick, Lochranza) Cromartyshire (Cromarty, Ullapool) Caithness (Wick, Thurso, Halkirk, Castletown) Clackmannanshire (Clackmannan, Alloa, Tillicoultry, Tullibody) Dumfriesshire (Dumfries, Annan, Lockerbie, Moffat, Sanquhar, Langholm, Gretna) Dunbartonshire/Dumbartonshire (Dumbarton, Clydebank, Cumbernauld, Helensburgh, Alexandria, Kirkintilloch) East Lothian, Haddington, North Berwick, Dunbar, Tranent, East Linton, Fife, Dunfermline, Glenrothes, Kirkcaldy, St. Andrews, Cowdenbeath, Burntisland, Inverness, Fort William, Kingussie, Newtonmore, Portree) Kincardineshire (Stonehaven, Banchory, Laurencekirk, Inverbervie) Kinross-shire (Kinross, Milnathort, Kircudbright, Castle Douglas, Dalbeattie, New Galloway, Lanark, Glasgow, East Kilbride, Hamilton, Motherwell, Coatbridge, Carluke, Midlothian, Edinburgh, Musselburgh, Penicuik, Dalkeith, Bonnyrigg, Elgin, Forres, Rothes, Lossiemouth, Fochabers, Nairn, Auldearn, Cawdor, Ferness Orkney (Kirkwall, Sromness, Balfour, Peebles, Innerleithen, West Linton, Perth, Crieff, Pitlochry, Callander, Blairgowrie, Rattray, Coupar Angus, Kincardine, Renfrew, Paisley, Greenock, Johnstone, Port Glasgow, Barrhead, Kilmalcolm, Dingwall, Stornaway, Tain, Alness, Invergorden, Jedburgh, Hawick, Kelso, Melrose, Roxburgh, Selkirk, Clovenfords, Galashiels, Shetland, Lerwick, Scalloway, Baltasound, Stirling, Falkirk, Grangemouth, Kilsyth, Bridge of Allan, Denny, Alva, Sutherland Dornoch, Helmsdale, Brora, Golspie, Lairg, Durness, Tongue, West Lothian, Linlithgow, Livingston, Bo'ness, Broxburn, Whitburn, Armadale, Bathgate, Wigtown, Stranraer, Newton Stewart, Whithorn.

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